1. Introduction

At puyadelavar.com, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data. There are strict safeguards in place to ensure this under the General Data Protection Regulation 2018 (GDPR), and we commit to full compliance.

Puya Delavar Coaching Services collects and uses certain types of information about the individuals we work with to provide our services effectively. This personal information is handled appropriately and securely, whether in physical form, stored electronically, or recorded in other formats. We strictly adhere to the safeguards required under the General Data Protection Regulation 2018 (GDPR) and commit to full compliance.

This privacy policy outlines how Puya Delavar Coaching Services collects, uses, and protects any personal information obtained during the course of our work or through our website, puyadelavar.com.

We are committed to protecting your privacy. Any personal information provided to us will only be used in accordance with this privacy policy. Changes may be made to this policy as required to ensure compliance with privacy and data protection laws. This policy is valid from the date indicated in the document footer.

2. Data Controller

Puya Delavar Coaching Services is the Data Controller under GDPR. This means we determine the purposes for which personal information is held and how it is processed. We are responsible for ensuring that all data is managed in compliance with GDPR regulations.

3. Disclosure

We do not sell, distribute, or lease personal data to third parties for private use. In rare cases where sharing personal data is necessary, this will only occur with the express permission of the individual unless the law explicitly requires otherwise.

We will never share personal data with other agencies (e.g., local authorities, funding bodies, or voluntary agencies) unless one of the following circumstances applies:

• Carrying out a legal duty or as authorized by the Secretary of State.
• Protecting the vital interests of an individual.
• The individual has already made the information public.
• Conducting legal proceedings, obtaining legal advice, or defending legal rights.

We ensure individuals are informed about how and with whom their information may be shared, except in cases where the law requires otherwise.

Puya Delavar Coaching Services regards the lawful and correct handling of personal information as critical to fostering trust and maintaining strong working relationships. We strictly adhere to the Principles of Data Protection set out in GDPR, including:

1. Processing personal data lawfully, fairly, and transparently.
2. Collecting personal data for specific, explicit, and legitimate purposes only.
3. Ensuring personal data is adequate, relevant, and limited to what is necessary.
4. Maintaining accurate and up-to-date personal data.
5. Storing personal data only for as long as necessary for its intended purpose.
6. Processing personal data securely, protecting against unauthorized access, loss, or damage.
7. Demonstrating accountability and compliance with GDPR at all times.

4. Data Collection

Consent, as defined under GDPR, involves offering individuals real choice and control. This ensures individuals are empowered to make informed decisions about their personal data. Consent must be:

• Positive, deliberate, and verifiable.
• Given freely without duress.

Puya Delavar Coaching Services may also process data under the lawful basis of legitimate interest where appropriate. To ensure this, we:

• Identify a legitimate interest.
• Confirm that processing is necessary for achieving this interest.
• Ensure that the individual’s rights and freedoms are not overridden.

When collecting data, we ensure individuals:

1. Understand why the information is needed.
2. Know how the information will be used and the consequences of withholding consent.
3. Are competent to give consent freely.
4. Have sufficient information to make an informed decision.

The personal information we collect may include:

• Name and job title.
• Contact information, such as email address.
• Demographic information, such as postcode, preferences, and interests.
• Information relevant to customer surveys and/or offers.
• Website usage data, including cookies.

5. Data Storage

We do not store customers’ financial details.

All personal data and records are securely stored and accessible only to authorized personnel. Information is retained only as long as necessary to fulfil the purpose for which it was collected or as required by law.

When disposing of data, we ensure it is done securely and in a manner that prevents unauthorized recovery. If Puya Delavar Coaching Services is requested to delete personal data, this request will be actioned promptly.

6. Data Processing

Personal data is collected and processed to help us understand client needs and improve the services we offer. Specifically, we may use personal data for:

• Internal record-keeping.
• Enhancing our products and services.
• Promoting new products, services, or special offers.
• Conducting occasional market research.
• Analysing website usage through cookies to tailor content to user preferences.

All personal data is processed in accordance with GDPR requirements and for purposes relevant to the services we provide.

7. Individual Rights

Under GDPR, individuals have specific rights regarding their personal data. Puya Delavar Coaching Services is committed to ensuring these rights are upheld, which include:

1. The Right to be Informed
   • You have the right to know how your data is collected, used, and shared.
2. The Right of Access
   • You may request a copy of your personal data held by Puya Delavar Coaching Services.
3. The Right to Rectification
   • If any information we hold is incorrect or incomplete, you can request corrections.
4. The Right to Erasure
   • You can request the deletion of your personal data where there is no compelling reason for its continued use.
5. The Right to Restrict Processing
   • In certain circumstances, you can request to limit how your data is processed.
6. The Right to Data Portability
   • You have the right to request that your data be provided to you in a structured, commonly used format or transferred to another data controller.
7. The Right to Object
   • You can object to your data being processed for specific purposes, such as marketing.
8. Rights Related to Automated Decision-Making and Profiling
   • If automated decisions significantly affect you, you can challenge them and request human intervention.

If you wish to exercise any of these rights, please contact us via the details provided in Section 10.

    The Right to Object

        You can object to your data being processed for specific purposes, such as marketing.

    Rights Related to Automated Decision-Making and Profiling

        If automated decisions significantly affect you, you can challenge them and request human intervention.

If you wish to exercise any of these rights, please contact us via the details provided in Section 10.

8. Cookies and Analytics

Our website, www.puyadelavar.com, uses cookies to enhance user experience and understand website traffic. Cookies are small text files stored on your device when you visit a website. They help us analyze data about web traffic and improve our site by tailoring it to customer needs.

By using our website, you consent to the use of cookies unless you choose to disable them through your browser settings. Disabling cookies may affect the functionality of our website.

The types of cookies we use include:

    Session Cookies

        Temporary cookies that are deleted after you leave the website.

    Persistent Cookies

        Remain on your device for a specific period to remember your preferences.

    Analytics Cookies

        Track user behavior to help us improve website performance and usability.

We use Google Analytics to monitor traffic patterns and website usage. No personally identifiable information is shared with third-party analytics providers.

For more details about our cookie policy, please visit the relevant page on our website.

9. Security

Puya Delavar Coaching Services is committed to ensuring your data is secure. We implement appropriate physical, electronic, and managerial measures to safeguard the personal data we collect.

These measures include:

    Using secure servers and encryption technologies.

    Restricting access to data only to authorized personnel.

    Regularly reviewing and updating our data protection policies.

    Conducting vulnerability assessments to identify and mitigate risks.

In the event of a data breach, we will notify affected individuals and the relevant authorities promptly, as required by GDPR.

10. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Puya Delavar Coaching Services

Email: requests@puyadelavar.com

Website: www.puyadelavar.com